Healthcare market research that’s just what the doctor ordered.

Healthcare is under tremendous scrutiny. Do you have a reliable way of keeping a pulse on the needs of your diverse customer segments? It doesn’t require major surgery—just quality healthcare market research from Sterling Research Group. Whether you run a hospital or satellite clinic, trust is paramount. Controlling costs and innovation are critical to your survival. Sterling’s healthcare market research gives you an accurate diagnosis so you can maintain healthy relationships with patients and employees. We’ll treat you well.

In addition to your own surveys, the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey provides a standard report card for patients to see how you measure up against other hospitals nationally. This vital data is collected by giving this survey to a random sample of discharged patients by mail, telephone, mail with telephone follow-up, or active Interactive Voice Recognition (IVR). The results are publicly reported, so having a professional market research partner like Sterling at your side ensures it gets executed properly.

Faced with a healthcare market research emergency? Call 877-388-8440 or email info@sterlingresearchgroup.com today.